Privacy Policy for Hoi An Pole Studio
Effective Date: 3/30/26
Hoi An Pole Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, Facebook Ads, and other online or offline services.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, and other contact details you provide.
Customer Information from Facebook Ads: Information submitted through lead forms, messages, or interactions with our advertisements.
Usage Data: Information about how you interact with our website or ads (e.g., IP address, browser type, device information).
Payment Information: If applicable, billing details processed through secure third-party providers (we do not store full payment details).
2. How We Collect Information
We collect information when you:
Fill out forms on Facebook Ads or our website
Contact us via email, phone, or social media
Sign up for classes, promotions, or newsletters
Interact with our advertisements or website (via cookies or tracking tools such as Facebook Pixel)
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Process bookings, registrations, or purchases
Send updates, promotions, or marketing communications (you may opt out at any time)
Improve our services, advertising, and user experience
Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information with:
Service providers (e.g., payment processors, email marketing tools)
Advertising platforms such as Meta (Facebook) for ad delivery and performance tracking
Legal authorities when required by law
5. Facebook and Advertising Compliance
By submitting your information through our Facebook Ads, you agree that:
Your information will be used in accordance with this Privacy Policy
We may contact you regarding our services and promotions
Your data may be processed by Facebook in accordance with their own data policies
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
8. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Withdraw consent to marketing communications
Request details about how your data is used
To exercise these rights, contact us using the information below.
9. Cookies and Tracking Technologies
We may use cookies and similar technologies (including Facebook Pixel) to:
Track ad performance
Understand user behavior
Improve marketing effectiveness
You can control cookies through your browser settings.
10. Third-Party Links
Our website or ads may contain links to third-party websites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Hoi An Pole Studio
Email: hoianpolestudio@gmail.com
Phone: +84 907080509
Address: 78 Lê Thánh Tông Quang Nam, Vietnam
By providing your information through our website or Facebook Ads, you consent to the terms of this Privacy Policy.